Service & Support

Tinius olsen

Calibration, Maintenance, and Service

Quality is our business. We understand that the reliability of your product depends not only on the testing equipment that you purchase, but also on the quality and commitment of the support that stands behind that equipment. Tinius Olsen is proud to announce that we are A2LA accredited in the USA and UKAS accredited in the UK. We are able to verify not only our equipment, but also a variety of other manufacturers' tensile, compression, impact, and hardness equipment which translates into one source for all your certification needs. Tinius Olsen's level of customer support is unequaled in the industry; from pre-scheduled maintenance/calibration contracts to our telephone support and priority on-site service, we're there when you need us.
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Customer Service and Repairs

Tinius Olsen offers an in house team of engineers in order to assist your testing needs ensuring efficient, quick repairs to your equipment. For inquiries based in the United States please call 215-675-7100 (extension 100) or email here. For all other locations please contact Tinius Olsen Ltd by calling +44-1737-765001 or Click here. It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for 'lorem ipsum' will uncover many web sites still in their infancy. Various versions have evolved over the years, sometimes by accident, sometimes on purpose (injected humour and the like).

Field Service Scheduling Network

Please contact the appropriate Field Service Manager: 215-675-7100
Ohio Valley & Mid-West Territory

Amanda Guerra (X-403)

Email Amanda
Southeast Territory

Karen Strunack

Email Karen

Mid-Atlantic & New England Territory

Shannon Camp (X-406)

Email Shannon

Southwest & West Coast Territory

Ivette Smith (X-405)

Email Ivette

China (All Territories)

Yang Yue

Email Yang

UK, Europe, and Others

Sue Ivory - +44 01737 765001

Email Sue

Global Customer Service Manager (X-402)

Cheryl Spinieo

Email Cheryl
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A2LA Accreditation

Tinius Olsen's calibration service is A2LA Accredited as meeting the requirements of ISO/IEC 17025 (equivalent to the relevant requirements of ISO 9000) and ANSI/NCSL Z540-1. Calibrations can be performed to the following ASTM and ISO specifications: ASTM E4, E83, E10, E18, E23, E384, D256, D648, D747, D1238, D1525, D6110, E2624, E2309, E1012, E2658 ISO 75, ISO 179, 180, 306, 1133-1, 9513, 7500-1, 7500-2
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world-icon Tinius Olsen Scope of Accreditation
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UKAS Accreditation

Tinius Olsen's Calibration Service is accredited by UKAS (United Kingdom Accreditation Service) for force and extensometry calibrations. Our quality system meets the requirements of ISO 17025 and as such is accepted by quality standards worldwide. Calibrations can be performed to the following standards: for force: ISO 75001-1 and ASTM E4; for extensometry: BS EN ISO 9513 and ISO 5893; Displacement: ASTM E2309; and Crosshead Speed: ASTM E2658. We are also able to calibrate a variety of other manufacturers' tension and compression equipment, as well as their extensometry and other instrumentation, which translates into one source for all your certification needs. It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for 'lorem ipsum' will uncover many web sites still in their infancy. Various versions have evolved over the years, sometimes by accident, sometimes on purpose (injected humour and the like).
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download-icon UKAS Certificate of Accreditation (1 Mb)